Terms and Conditions Promo Codes**: Cannot combine promo codes or apply to past or pending orders. Additional Set-Up Fess: Most of our products includes template design and printing. Additional set-up fee for: Removing background from face photo will be an additional $10 example Football Schedule $10 for magnets and $39 for postcards Baseball, Hockey and Basketball Schedule $39 School Calendar $39 Personal Brochure, Tabloid and Mini Brochure call for quote UV Coating: UV coating an extremely high gloss coating that provides a moisture, curl and fade resistant finish. We only use UV coating on postcards, rack card, door hanger, brochure and tabloid over 5,000 of the same design. Note: UV cards cannot be used with inkjet printers, laser printers, and postage meters. If you are using a mailing service, check if the UV coated paper is acceptable. Most mailing services cannot print on this coating. Turnaround: Proofs are sent via email or fax within 48 hours Monday thru Friday. Once the proof has been approved, printing on most products will take approximately 2-3 business days. Except for the the following items: Business cards 4 to 5 business days - PRINTING ONLY Custom Magnets & Memo Boards 9 business days (2 weeks) - PRINTING ONLY Magnet Business Card Calendar, Note Pads and Mini Memo Board shipped in 3 business days. Payment: Must be submitted with order. Credit Cards processed after first proof is sent. Proofs: Are provided via email or fax. All corrections, changes and approvals must be submitted in writing. We do not accept verbal changes or approvals. Revised proofs are provided. We are not responsible for any errors once the proof is approved for printing. Cancellation Fees: Template design $25 per design Sport Schedule $39 per design School Calendar $39 per design Minimum of $49 for Custom Design Photo Logos $199. Cancellations are not accepted for Photo Logo once order is received. Cancellations are not accepted once order has been approved for printing. Warranty: Direct Color at its sole option will repair or reprint any order that contains abnormal imperfections, fails to provide a reasonable representation to the approved color proof or where we have failed in adhering to written Client instructions or written approval. Direct Color at its sole option may elect to provide a prorated credit in lieu of a reprint if the shortage, defective or damaged portion of an order does not exceed 20% of the ordered amount. Claims for defects damages or shortages must be made by the Client in writing within (10) days after delivery. The Client must receive a written authorization to return a defective order or portion in advance of return. Defective orders must be returned within (30) days after delivery. Direct Color sole liability shall be limited to the reprinting of any defective order or portion and in no case shall included special or consequential damages including customer expenses, profits or profit lost. Copyrights: Client hereby affirms ownership and/or publishing rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless Direct Color and its affiliates and employees from any and all loss, cost expense and damage on account of any all manner of claims demands, actions an/or proceedings that may be levied against Direct Color on the grounds that said printing violates any copyright or proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any persons right to privacy or personal right. The Client agrees to, at the Clients own expense, promptly defend and continue the defense of such claim, demand, action or proceeding, that may be brought against Direct Color provided that Direct Color shall promptly notify the Client with respect thereto. Customer Digital Files: Client is 100% responsible for the accuracy of your layouts. Please proofread all layout proofs carefully. As postal regulations are subject to change, Client is also 100% responsible for complying with current mailing restrictions for backside layouts. Check with a local Post Office for specific instructions and regulations. Color Matching: Due to the differences in equipment, paper, inks and other conditions between color proofing and production, a reasonable variation in color between color proofs and the completed job is expected. Direct Color will reproduce color from submitted transparencies, slides or photos as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is guaranteed to be within approximately 85 to 90% of the original image submitted. Direct Color accepts no responsibility for color variations between submitted images and the actual artwork or product they represent. |